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Category Archives for Strategic Business Planning

Multitasking is like juggling. I can juggle – but it does not build my shed?

  • 02/12/2019
  • / Strategic Business Planning     Townsville
  • / By Business Coach James Hooper

Sometimes I get a good sales email.  You know – the sender has some great insights – but you don’t really want to buy their stuff right now.

The email below is to help me “realize” that in an online business, the entrepreneur get best value from do the MAIN THING.   You know  the advice “make the main thing the main thing”?

So if you can help people solve problems or get advancement in their processes – DON’T force yourself to learn coding for your website to allow you to offer it to them.  (His product does all that – but he does not say that anywhere in the email.)

So – enjoy a good example of a sales email.

As for multitasking – I believe it is fractal which means that EVERY task is composed of smaller tasks.  Your MAIN focus can be to identify the most important task, then roll down to identify the most important steps, and the order of the steps, and then get that done.  THEN move to the next major task or project.

This means invest MOST (as much as you can without your life falling apart and your teeth not getting brushed or your children forgetting who you are) time and attention on your major goal.   It will not be 100%.

It is all about processes and our methods to select and complete them.  The answer to being too busy in our world is not to find more things to do.  It is about quality – which is secret code for regularly checking on what is most important and ensuring your processes deliver that first.    The answer is not about doing more things, it is about doing fewer things (consciously chosen), better, to completion.  (Without getting fat, sick or lonely – but giving something of value to the world).

Check out the email.

Cheers James.

Multi-tasking is multi-failing
You ever find yourself unable to recall whether you remembered to do that thing you needed to do? You remember starting, but you can’t remember finishing. (Confession: this happened to me TWICE this week… so far!)

Shame on me!

This is just a symptom of a terrible disease that infects all of us serial entrepreneur types. It’s a trap that’s so subtle, we almost never see it. Ask yourself this:

Do you think that multi-tasking is not only *possible* but that you are *good* at it?

Fact: You’re wrong. I read this article a while back and dang if it hasn’t been unpleasantly stuck in my craw since then.

I used to *think* I was good at juggling 4 or 5 things at once because when I did, I *felt* like I had accomplished a lot.

But science is proving over and over that that *feeling* of increased accomplishment is nothing more than an ILLUSION.

Juggling is hard work. It FEELS like you have been busy — but once you stop juggling, you’re in the identical state that you were when you started. Juggling doesn’t advance ANYTHING.

But WHY are we so easily able to fool ourselves? We should be SMARTER than that, right?

It turns out that’s partly due to biology and evolution. Our brains are BIOLOGICALLY capable of paying attention to FAR MORE information than our memory is capable of recording or processing.

That’s because when you’re subject to the law of the jungle, you have to constantly search for threats, but 90% of the time, whatever catches your eye turns out to be nothing.

So the brain is BUILT to save your internal memory from remembering unimportant stuff, and once you eliminate it from your vision, it disappears from your brain forever.

The problem is, when you multi-task, you can’t help but spread your attention WAY too thin. Memory and imagination require a LOT of processing power.

But Attention takes a lot of brain cells too, and since it’s “older” in evolutionary terms, it gets preference over the more advanced parts of the brain.

You don’t use any LESS brain power — those brain cells are blazing at lightning speed, so you FEEL like you’re THINKING. But you won’t actually LEARN anything.

It might make more sense if you compare brain power to muscle power — you could use your muscles to say, build a shed in your backyard — OR you could run laps around the block.

BOTH would fatigue you, and your body would tell you that both tasks FEEL identical. But on the one hand, you’ve accomplished something. On the other hand, all you’ve done is waste energy.

That’s not to say multi-tasking is ALWAYS wrong.

There’s just too much to get done with too little resources for us to NEVER try to do two things at once. But the key is in being selective.

If you’re doing “BUSY WORK,” you don’t have to occupy your big old brain. 🙂 Mindless tasks SHOULD be multi-tasked.

But whenever you’re DEVELOPING your business, give it your FULL attention.

Any time you’re doing something NEW or trying to LEARN, you CANNOT multi-task and expect to absorb ANYTHING meaningful.

But it’s ultimately up to YOU to sort your workload properly.

And this is not just my opinion, but it is scientific FACT. Lab coats were involved. They might even have used beakers and Bunsen burners. And the metric system, too!

😀

But seriously, resist the temptation — fight the bad habits. Entrepreneurs like us really DO think differently than most folks…

But that doesn’t mean we have brains that are magically different. Just like computer hardware, there are limitations on what we can ACTUALLY do, and we’re not always the best judge.

Do yourself a favor.

Until the end of THIS month, when you are doing something you need to LEARN, turn off your cellphone, disconnect the wifi, and find a quiet, still place to consume that info.

See how much better you do, how much more you get done without distraction.

NOTE: If this idea makes you *uncomfortable* then you NEED to do this exercise the WORST! URGENTLY! Because you’re addicted to that illusion of accomplishment, and it’s holding you back.

I promise you, it’s HURTING your business, and it’s HURTING your potential for success.

Until next time, CONQUER through FOCUS!

XOXO,
​Andy

P.S. Since we’re talking about success, you should really see the results our customers have been getting with Kartra (they’ll blow your mind);

 

 

Unfavourable Winds – Business Strategy From Biblical Times

  • 03/03/2018
  • / Strategic Business Planning     Townsville
  • / By Business Coach James Hooper

Seneca The Younger Was Alive About The

Same Time As Christ… And He Was A Business Strategist…

He lived from 4BC to 65AD, which is a long time in that era.  He seemed to be a guy with a good head for thinking.

Today I was reminded of a translation of a quote from him which says:

“Our plans miscarry because they have no aim.  When a man does not know what harbour he is making for, no wind is the right wind.”

Dude!  So 2000 years ago – a Roman nails the very core of strategic planning.  Without a destination, your choice of tactics in sailing your boat is irrelevant.  Put up the mainsail, tighten the jib, tack, do any of the sailing stuff – makes no difference.

And if you go out sailing, with no destination or cause in mind, then the only place you will predictably go – is back where you came from.  You are on a boomerang trajectory.  The driving power of your destination is turned into a vacuum that eventually stops you and then returns you.  So make sure that your goal is to enjoy your sailing – not to get somewhere better.

If you business has no destination – you are likely going to get what you got last week, or year or decade.  Your choices of tactics are not tied to a direction that will reward you.  And – even worse – if you do not know the “end game” of your business – your strategic choices will ensure your mediocre business end.

Or if you go to the gym.  Do you wander around and focus on trying to “enjoy” the workouts?  Or are you consistently working to transform your body to be able to convey you increasingly well as time lays down decade after decade on you?  Or to look great in very defined ways?  Or to become better at your sport or activity?  If you can allow yourself to be open to creating a “destination” to guide your selection of workouts – you jump several levels on the “Strategic Ladder”.

Not everything needs to have a destination selected.  Just the important things.

What’s Your End Game – A Strategic Business Question

  • 02/24/2018
  • / #1 Townsville Business Coaching     Strategic Business Planning     Strategy Session With James Hooper     Townsville
  • / By Business Coach James Hooper

Want Surgical Strike On Your Current Lack of Strategic Clarity?

You have a business, right?

Then choose from ONE of the following choices about your end game:

  1.  You are building a generational business to leave to your children or family.
  2. You are building a lifestyle business, where you make good money with a small allocation of time – so that you can put the rest of your time into your “passion”.
  3. You are building your business with the primary intention of selling it for a big stack of cash by a certain date.
  4. Not really sure.  Have not thought about it.  Could be bits and pieces fo the first 3 questions.

Here is the surgical strike suggestion:  PICK ONE.  Or create a new one that suits YOU!

How can you make effective choices if you do not have a target to aim at?  You can’t.

The strategies for each of the choices above, or hybrids you can create may overlap – but their priority levels will be different.

Man who chase two rabbits goes to bed hungry…

Cheers

James

Ps – another insight may be that there is no hard or easy work – there is only enjoyable and non-enjoyable work.  EVERY element of work can be broken down to “easy, do-able” steps.

If Your Business Has a Broken Collar Bone – Don’t Buy More Bandaids To Fix It

  • 02/23/2018
  • / Marketing Townsville     Strategic Business Planning     Townsville
  • / By Business Coach James Hooper

Why yes, I do know a lot of “hacks”.  Cool tricks that can raise a conversion rate almost immediately, or double your qualified leads.

But, the thing about ‘hacks’ – is that unless they follow and serve your long term strategy – they will just suck your (limited) attention in lots of directions – and actually slow you down.  No matter how “cool” they are – they are TACTICAL tools – there are thousands available – but they must be enslaved to follow your strategy.

Townsville Business Strategic Consultancy

Bandaids Won’t Fix Broken Bones…

An example perhaps?

Let’s use marketing, but it could be any area of your business.  Imagine that you are feeling crushed by competitors, that you are increasingly forced to reduce your prices to match the lower prices (in Tenders or Quotes, say) of your competitors.

You are finding that big national players have entered your market, and are “buying” the deals with low up front pricing.  At the same time, there are increasing numbers of “one man bands” just opening up and having a go – again at low pricing.  What can you do?

Most businesses find themselves sucked into the downward spiral of matching the lowered prices – and convince themselves there is a way to make up the lowered margins with “increased volume”.  Trouble is, 99 times out of 100, this does not work.

And you spiral into cost cutting which then reduces your ability to provide your previous good quality, good back-up support and look after your customers.  Your existing marketing is likely reduced – as you are trying to cut and cut and cut.   Some of your best team members will leave – as you cannot afford to give them reasonable rewards.  And you try to reduce the amount you pay their replacements, if you can get anyone.

Perhaps in a desperate fever, you throw some money into attempts to escape the down spiral.  You pull money from your mortgage to fund a new website – because if you could just get more leads – that might save you.  And “upgrade your website” is one of the things that is listed in all the marketing books and websites as a good thing to do.  Let’s follow what normally happens?

You ask around, you look at websites you think are good.  And you choose a web designer.  Chances are that your web designer is a graphic artist who learned to make websites.  Or outsources them to a team in the Philippines.   That is fine – but the next step is where you lack of clear strategy bites you, hard.

Your keen new designer asks – what is your marketing message?  Who are your ideal target customers?  What is the advantage you have created or found in your business that is the structure for your value to a prospect?  What marketing collateral (eg documents/videos/white papers/flyers) do you have that positions you where you want to be, and educates your prospects on the important differences you offer to them?  Do you have a defined leads funnel (a lead visits your website and is interested – what happens then?)

In reality, your web designer will NOT ask you these questions.  They will ask – what do you want?  You will say “a better website, that looks great.”  You will end up with a “pretty” website – that looks amazingly like all the other websites in your market.  It will be so close, that you could just swap YOUR logo and business name at the top for your competitors – and everything else on the pages would remain the same.

And because you have not educated yourself – you will think TICK.  Website done.

TACTIC.  Changing the look of your website is a tactic.  A strategy is when you have a series of tactics that are specifically chosen, coordinated, flavoured and scheduled to act together to produce the bigger (strategic) outcome.   Here is an example.

You build an avatar (a very clear description of your ideal target prospect), a tactic.  You build TWO landing pages on your website (single webpages with messages suited EXACTLY to attract and be important to your defined Avatar).  Each landing page is different to the other – perhaps has a slightly different offer.  (Because you use a tactic called “Split testing” which guarantees you a higher conversion rate over time).  All are tactics.

Because you have an Avatar – you can create a campaign in either or both Adwords or FB (or other places) – that is precisely designed to be of interest to your avatar.  And because of this – your ads are NOT general “mush” trying to attract everyone.  (Good copywriting is a tactic).   You use your avatar to help select the search terms that cause your ad to be shown, or to choose the exact audience in FB.  If you are organized (you are not), you “split test” the ads you run on Google or FB, which means that the ads “compete” and winner remains in use.

If your industry is business to consumer – you know that less than 3% of visitors to your website are READY to buy.  The other 97% are NOT READY YET, and about 30% of them are NON-BUYERS.   Tactically – all your competition are aimed at the 3% – to get them to call now, or make appointments, or even just BUY NOW.  YOUR tactic is to bring some of that 67% of not ready for a quote buyers into your funnel.

But your STRATEGY recognizes that your best customers buy repeatedly, and your target is to get them into your “herd” where they both keep buying and also bring in their friends.

So you use the tactic of estimating the lifetime value of your avatars, and then determining how much money you are willing to invest to BUY them as customers or clients.  This is called “Allowable Acquisition Cost”.  You have also reviewed all the operations of your business so that you deliver an experience that is AT LEAST good enough for your lead to want to use you again.  Perhaps you plot the experience they receive (using process maps) – and add an upgrade to each step. (You give a gift at the time of purchase – something useful that is hard to throw away.).  You add in a quality check phone call the day after to ensure everything is in order (and IMMEDIATELY fix anything not at Disney World level).  At this time you find this is a great place to get testimonials if you do it in person – you use your phone for a quick video – tactic).  After 6 months – you have a service check-in.  You might send a birthday gift or card or cake at the anniversary point.  You have a friendly and interesting “newsletter” created that goes out bi-monthly.  Part of this review causes you to create a relevant and valuable “tripwire” or free offer on your website that brings leads into your email “drip campaign” that maintains contact and gently educates SOME of the 97% not ready yet.

Every thing you do is now designed to get repeated business and referrals.  That is a strategy – and all the steps are tactics to bring this together.

If your business is business to business – you create the strategy that helps you get to a similar place.  The tactics will be different (for every business).  If you have the business we began this post with – getting crushed by price-driven competition – then your only real answer is to develop a strategy that can save your business.

You MUST choose to do this, or you will be shotgunning tactics in an ever-exhausting way.  If you have downloaded my Strategy Cheatsheet – you will have a starting place.  If you know the Strategic Weapon on Genghis Khan – you are ready to go.

Business is no longer in the place where you can just do what everyone else does, and make it big.  If you are “competing” – by just trying to the same as everyone else, but better – you are in for a very hard slog.

The alternative (to competing) is “creating”.  This is the nature of business in this century.  You can do it with tactics, but to be masterful you need the knowledge to go from BIG picture to DETAIL and back again, repeatedly.  Standing still is not an option.  Hiding from progress and change is a poor option.

What would Genghis Khan do?  (Play to win..)

Cheers

James

Ps – if you are a champion bowler (cricket) and your collar bone is broken – then making adjustments to how you hold the ball at delivery (tactic) is not going to help much.  In the same way – if the quality of your product or service has dropped (broken bone), then spending big on TV is perhaps not the best response.  You cannot usually outmarket poor service or products.  The internet now means that “hiding” any holes in the experience you deliver is impossible.

 

The Power of “Fractadoro” to Increase Your Life Mastery In Minutes… Part One

  • 01/11/2017
  • / Strategic Business Planning     Townsville
  • / By Business Coach James Hooper

Well – the new year has begun again.  Like it did last year.  Following the same pattern.  And the pattern is the clue to the power contained in a new word I created just now in the attempt to get the concept clear enough in my own head to be able to share it with sane people.

That may be you – but it is not really me.  Yesterday I was perturbed when the hairdresser who had just cut my hair described the result as “respectable”.  What the hell is that?  My hair now deserves respect?  Perhaps it is common for people to have a goal appear respectable?

So – in the closing stages of 2016, there were a couple of different concepts about behaviour that were attempting to “mash” inside my mind.  I had been working on a project that trains people to be able to greatly improve their probability of setting goals and actually achieving them.

There is a missing component to almost all goal (or target or objective) creations.  Without knowing and applying this component within your goal setting process – you will likely have an almost perfect history of Goal NON-Achievement.  You may even have decided that goal setting does not work (which would be true for most people).

If you are a serial goal achiever you either are doing this component by luck, or you have been applying that fictional power created in the 19th Century – called “Willpower” to brutally pound your way through your action steps.

The 3 Main Ingredients Attempting to Blend Together:

  • Simplify
  • Fractal Theory
  • Habits of Success
  • Coherence

You may be wondering WHY this is important to anyone?  It is important because the mashing of these concepts will give you a clear, simple process you can apply to many different levels to take your goal achievement skills to a place where you laugh out loud at your previous attempts.

Over the centuries there has been a ton of metaphysics or religious symbolism that has touched on the process.  More recently the “Law of Attraction” magic was spread over the globe.  It has a great story.  And some people claim to have made it work for them.  Probably the same people who actually set goals and achieve them.  Certainly not the majority.  Or we would all have won the lottery and be perfect physical specimens.

The Bible has some very potent symbolism that carries a clue to what the LawofAttractioners missed.  And it has to do with the “Kingdom of Heaven”.  Yep – I said it.  You may not know that I am not religious at all.  There has been some great content created by the original authors of each religion – which was in stated symbolically – that has been converted by vested interests into multi-layered fiction.   In the Christian religion practically everything after 100 AD, is gibberish.  And much before then as well.

That is fodder for a different post.  The reason I raise the kingdom of heaven here and now is to do with the term “coherence”.  It is the meaning in physics that is relevant.  Google it if you want to go down a rabbit hole.  For now – just pretend that it means getting all the “waves” that you generate in your mind (as thoughts and feelings for example) to have the same wavelength, and to be travelling the same path.

If you spout out all kinds of different thoughts at once, and bounce all over the place from your business to your sex life to the weather to a barking dog to feeling hungry to feeling annoyed at feeling hungry because you are on special supplements – you have no coherence.  You are channel flicking.

Your ability to stay on one topic is minimal, and your mental power is diminished.  You have trouble making decisions because your thinking is handicapped.  You experience fear and probably have developed a habit or procrastinating or avoiding important actions.  And with each procrastination you reinforce that particular “habit” – until you are completely oblivious to what you are doing with your thoughts.

I will break this post into different segments as it is likely your ability to follow is already shaking.

Let’s tie it up a little for today.  The “Kingdom of Heaven” is the place INSIDE yourself where you have calmed your thoughts and thinking.  Usually entered via a meditation process or self hypnosis – you calm yourself physically and then mentally.  As you get closer and closer to the “KoH” your thoughts slow down, and you can observe them.  You realize that you are NOT thinking your thoughts – you are only observing them.

As you observe them – you can, if you choose, contemplate each thought, and then choose to keep it or let it go away.  Each thought (according to the theory – has an effect on the physical world – the basis of the Law of Attractionists).   You can see that even just slowing your thoughts and choosing to let them take root (or not) – will have a drastic affect on how you feel and act in the world.

Your stress levels drop because you are not in constant channel flicking mental mode.  And you can think for long enough to make decisions with confidence.  And your FEAR is reduced because you are not constantly in emergency mode.  You have time to respond to the world, and add your creation-ability to each event you experience instead of being in automatic mode.  (If you want to change the results you achieve in your life and business or career – this is where you must begin.  The same programming (the rules or habits in your head) as you used last year will give you the same results you got this year, and forever after barring accidents.

That is enough for today.  Your job is to visit the Kingdom of Heaven – the place where you can observe your thoughts and wonder where you are that you can do that.  Next we will see the fractal nature of this in your life – and experience how just changing thinking affects everything else.

James

Ps – the secret sauce of successful goal achievement can be turned into a mechanical process that will allow you to predictably hit your chosen targets.  Accessing the KoH (which has many other names) – makes the process much more SIMPLE and more enjoyable.

 

 

 

 

 

 

 

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